Privacy Policy

Effective Date: 1st January 2025

Company Name: Hydroluminum Ltd

Registered Address: 1 Castlegate, Castle Street, Hertford, Hertfordshire, SG14 1HD

Company Number: 15921828

1. Introduction

Hydroluminum Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.hydroluminum.co.uk] ("Site"). Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, job title, and company name.
- Technical Information: IP address, browser type, operating system, and browsing behavior.
- Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Information

We use your information to:
- Provide you with information, products, or services you request from us.
- Respond to enquiries or customer service requests.
- Improve our website and services.
- Send you marketing communications if you have opted-in to receive them.
- Comply with legal obligations.

4. Legal Bases for Processing

We rely on the following lawful bases to process your personal data:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Our legitimate interests, provided your rights don’t override them.

5. Sharing Your Information

We do not sell your personal data. We may share your data with:
- Service providers acting on our behalf (e.g., IT and system administration services).
- Professional advisers (e.g., legal or financial).
- Government bodies where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Data Protection Rights

You have the right to:
- Access the personal data we hold about you.
- Request correction or erasure of your data.
- Object to or restrict our processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise your rights, please contact us at: info@hydroluminum.com

8. Data Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of such sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Please review it periodically. Updates will take effect once posted on the Site.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:
Email: info@hydroluminum.com
Post: 1 Castlegate, Castle Street, Hertford, Hertfordshire, SG14 1HD